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We gladly accept returns for item(s) that are in brand-new condition, still with their original tags securely attached and unworn.
Unadulterated and pristine, ready to be exchanged for a store credit, without any traces of washing or modifications.
(minus shipping costs).
All returned item(s) must be accompanied by their original packaging.
i.e. the use of dust bags for handbags and shoe boxes.
You have 2 WEEKS for STORE CREDIT ONLY since the day your order is delivered to your doorstep.
To ensure the return of your item(s), please remember to mark them with a postmark.
Any item(s) marked final sale are not eligibleYou can choose to receive store credit or exchange the item for a different one.
-No exceptions
Please note that any returns sent with a postmark that exceeds 2 weeks from the date of delivery will not be eligible for a refund. Upon receiving these returns at our warehouse, they will be automatically shipped back to the customer.
Once an order has been processed, we are unable to make any modifications. However, you have the option to request a cancellation for your existing order and then proceed to place a new order with the desired changes. To initiate a cancellation request, please Once an order has been processed, we are unable to make any modifications. However, you have the option to request a cancellation for your existing order and then proceed to place a new order with the desired changes. To initiate a cancellation request, please contact us at [email protected]Please submit your cancellation request as soon as possible and make sure to provide your order number. We will make every effort to assist you in canceling your order before it is shipped. However, please note that our order processing is efficient, and once the order has been shipped, we are unable to cancel it.
All items labeled Final Sale are non-returnable for store credit or exchange for a different size, color, or style. If you choose to return an item labeled Final Sale, we will not process the return and it will be automatically sent back to you once it arrives at our warehouse.
In the event that there is a slight possibility of receiving incorrect items, and if they are still available, we will happily reship the original items that were ordered free of charge once the incorrect item is returned.
The customer will receive a return label for their convenience. The customer will be provided with a return label.
If the initial products are unavailable, customers will receive store credit. If the initial items are out of stock, store credit will be provided.
Final shipping charges are non-refundable and cannot be reimbursed. The shipping charges are considered as final and cannot be subject to refund.
At the moment of purchase, your card will be authorized for the full amount of the order.
Once your order is completed, we will promptly notify you via email to confirm the details. Rest assured that we will send you an email confirmation of your order.
While we exert our utmost to satisfy your purchase, there may be instances where specific items are unavailable. While we endeavor to complete your order to the best of our abilities, certain products may not be accessible from time to time.
We will inform you through your email confirmation if the item you have ordered is currently unavailable. Any modifications will be deducted from your order total and reflected on your shipping invoice. The confirmation will specify items that are on back order.
If you made a purchase on CollectionClothingBoutique.com and we have lowered the price of any item in your order (in the same color and size), we are delighted to offer you a price adjustment.
Please take into consideration that you can only exercise this option within a period of fourteen (14) days starting from the date you made your purchase. Please be aware that this time constraint is essential and should not be overlooked.
At CollectionsClothingBoutique.com, we provide price adjustments exclusively for items bought at their original price. Each purchase from our website is eligible for a single (1) price adjustment.
send an email to our customer service team or visit our website and fill out the online form. We kindly ask you to provide your order number and any relevant information regarding the price change. Our team will review your request and get back to you as soon as possible with any updates or adjustments. Thank you for choosing our services and we appreciate your cooperation. contact us!
Kindly ensure to provide your order number and additional information pertaining to the item you wish to apply for a price adjustment.* Kindly ensure to provide your order number and additional information pertaining to the item you wish to apply for a price adjustment.*
You have the option to make a purchase using your eGift Card from our online store. order page,At this place, you have the option to select the desired quantity and delivery time, along with the option to include a personalized message and provide recipient details. Additionally, you will be required to input your payment details and will receive an email confirmation for your placed order.
Your eGift Card can be used both online and in-store at Collections Clothing Boutique.
The range of merchandise available on our website differs from the selection found in our physical store.
We regret to inform you that we are unable to reserve the requested item(s).
check your spam folder. If you still can't find the confirmation email, please contact our support team. contact us.
Unfortunately, if this unfortunate occurrence happens to befall you (our sincerest apologies in advance), please do not hesitate to promptly reach out to us at [email protected]& We will take care of it on your behalf!
We currently accept payments made with Visa, Mastercard, Discover, and American Express. Please note that we are unable to process cards that do not bear any of these logos; thus, we suggest utilizing PayPal as a viable alternative.
Regrettably, currently we do not provide this as a choice, however, we are making efforts to make it available in the near future! Regrettably, at the moment, this is not offered as an option, but we are actively working to introduce it shortly!
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