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505 Five Cities Dr, Pismo Beach, California 93449, United States
Get FREE SHIPPING on orders of $40 or more!
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unused, and unwashed within 30 days of the purchase date. To initiate a return, please contact our customer service team with your order number and reason for return. Once your return is authorized, you will receive a confirmation email with further instructions. Please note that all shipping fees are non-refundable and the customer is responsible for the cost of return shipping.
Unwashed and devoid of any modifications in order to be eligible for store credit (excluding shipping expenses).
Please ensure that all item(s) being returned are accompanied by their original packaging.
i.e. dust bags designed specifically for handbags and Brighton jewelry bags.
You have 2 WEEKS for STORE CREDIT ONLY from the moment you receive it from the day it arrives to you
Please ensure that you proceed with posting your item(s) for return according to your order. Please ensure that you proceed with posting your item(s) for return according to your order.
Store credit or exchange is not available for any item(s) labeled as final sale.
-No exceptions
Returns that are postmarked later than 2 weeks after the delivery date will not be accepted for return and will be returned to the customer once received at our warehouse.
We do not provide direct exchange services. If you wish to exchange your item(s) for a different size or color, kindly initiate a return of the original item(s).
To receive a store credit and proceed with a new purchase, please follow the steps below: 1. Return the product(s) within the designated time frame. 2. Once your return is processed, you will be provided with a store credit. 3. Use the store credit to place a new order for your desired item(s). 4. Complete the checkout process using the store credit as a payment option. Please note that this store credit cannot be redeemed for cash and can only be used for future purchases on our website. Thank you for your understanding.
No, your gift card with the store credit amount does not have an expiration date. There is no restriction on the validity of the card.
*Kindly be advised that we do not maintain records of gift cards.
we hereby disclaim any liability for the loss or theft of gift cards.* we hereby disclaim any liability for the loss or theft of gift cards.*
After we receive your return, please give us 3-5 business days to fully process it. Once your return has been processed, please allow an extra 5-10 days for your store credit to be issued. As soon as the return has been processed, we will notify you via email that your e-gift card, containing the amount of your store credit, is on its way!
The store credit does not cover the original shipping expenses incurred. The store credit does not encompass the initial shipment charges that were paid.
This exclusion does not apply to customers who have qualified for free shipping.
How to send back:
Providing detailed information about the reason for your return will greatly improve the outcome!
Thank you for your valuable feedback! We greatly appreciate your comments as they play a vital role in enhancing our services. Your input is taken into account very seriously, and it enables us to make improvements to better serve you.
3. Please include a detailed packing list to expedite the processing time and ensure maximum efficiency.
4. Affix your personal shipping label onto the package. 4. Attach your own shipping label to the shipment.
5. Bring your return item to the nearest Post Office.
*Kindly take note: it is strongly advised to make a written record of your return tracking number in order to keep track of the return's progress by yourself. Kindly take note: it is highly recommended that you jot down the return tracking number to be able to monitor the status of your return independently.
Collections Clothing Boutique
505 Five Cities Dr.
Pismo Beach, CA 93449
Should your package be returned to our facility,
Upon the receipt of your message, we will promptly inform you.
our store, it is important to understand that the customer bears the liability for any expenses related to re-shipping, regardless of the situation. We kindly remind you that this policy applies to all customers who make a purchase at our store. Thank you for your understanding. CollectionsClothingBoutique.comThe customer takes full responsibility for any possibility of confiscation during shipment. Parcels with incorrect addresses will be considered abandoned at the nearby post office.
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